Services

Technical Support and after-sales Service

As of today, thanks to its worldwide spread commercial net, we can ensure our technical support all over the world.

On-site assistance

Our Technicians will be at your site in the shortest possible time. 

 On-site assistance

 
Remote tele-assistance

Installation of software and hardware that connect the plant with technicians in Vibro-Mac head office.
Thanks to this “Remote Assistance” it is possible to diagnose or modify programs and carry out long-distance maintenance without the need of physically being on site.
This means:

  • Immediate support
  • The shortest possible plant down-time
  • No on-site Assistance costs

Remote tele-assistance

 
Mechanical and Electrical Installation

Installation, commissioning, start-up and training operators. We take care of mechanical and electrical installation of the equipment, up to the start-up of a turn-key plant.

Mechanical and Electrical Installation

 
Spare parts Warehouse Service

Stock of the most common spare parts at MIXSYS warehouse.

Spare parts Warehouse Service

 

Free TRIALS

Our trials machines are at your disposal, free of charge, to make lab tests or production tests.

Here’s the list of the available machines:

  • SUBMILL 30 Hp (22 KW) for test up to 400 liters of product.
  • SUBMILL PILOT for tests up to 12 liters of product.
  • SUBMILL TRIP for tests up to 1 liters of product.
  • VM-SSHS PILOT (Twin Shaft Mixer) for test up to 12 liters of product.

Free TRIALS

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